Getting System Service
Watch this video to learn how to get service for a PlayStation system that is not operating normally.
Visit https://www.youtube.com/watch?v=Z5z-DG8JQEo&index=8&list=PLC10C9361F47440CD before getting service for a PS3 system.
Visit https://www.youtube.com/watch?v=l7RZLPDU3X8 before getting service for a PS4 system.
Visit http://us.playstation.com/service to begin the service process.
Read this article if you need to remove a stuck disc from a PS4 system: https://support.us.playstation.com/app/answers/detail/a_id/5061
Read this article if you need to remove a stuck disc from a PS4 system:
https://support.us.playstation.com/articles/en_US/KC_Article/PS4-Manually-Eject-a-Stuck-Disc
Read this article if you need to remove a stuck disc from a PS3 system:
https://support.us.playstation.com/articles/en_US/KC_Article/PS3-Remove-Stuck-Disc
Visit http://us.playstation.com/checkstatus to check status of a service request.