GOG will refund your games even after you’ve started playing them
2Reported today on The Verge
For the full article visit: https://www.theverge.com/2020/2/26/21154402/good-old-games-refund-policy-30-days-download-played-blanket-policy
Reported today in The Verge.
GOG will refund your games even after you've started playing them
Digital games store Good Old Games has updated its refund policy to offer refunds within 30 days of purchasing a game, regardless of whether you've downloaded and played it within that timeframe. Previously, the store considered your purchase final once you downloaded your game, after which point, you could only get a refund if the game had technical issues.
A blanket 30-day limit is a little over double what both Valve and Epic Games offer for their respective stores. On both stores, you can get a refund within 14 days of purchasing a game, so long as you've played less than two hours of it. In contrast, GOG's policy doesn't mention any hard limits on the amount of time you can play a game before requesting a refund.
We always believed in a 'gamers-first' approach and with this voluntary update to our Refund Policy you can get a full refund up to 30 days after purchasing a product, even if you downloaded, launched, and played it.More details – https://t.co/WfwZkyLkbo
GOG says it reserves the right to refuse refunds in individual cases. "Please don't take advantage of our trust by asking for an unreasonable amount of games to be refunded," an FAQ on the new refund policy reads, "We're monitoring the effects of the current update to make sure no one is using this policy to hurt the developers that put their time and heart into making great games."
There are also some technical specifics about how the refund policy works that are worth highlighting. For early access games, the 30-day limit starts when you purchase the game, but for preorders, the timer starts ticking once the game is released. (You can refund your order at any time during the preorder period.) If you receive a