How algorithms are cutting Americans' healthcare

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United Kingdom The Guardian
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US states are using algorithms to figure out whether people are eligible for public benefits and how much care they should receive.
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But it isn't without its problems. For example, in Arkansas a combination of design decisions and software errors had left many people without the care they needed. So that begs the question: if government officials don't have the technical knowledge to understand these algorithms, how can they ensure the algorithms are doing what they want?

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