How to connect your camera to Creators' App | Sony Official
109Please update the camera to the latest version.
You can check the system software version by selecting MENU – [Setup] – [Setup Options] – [Version].
If you are using Imaging Edge Mobile, update it to the version 7.7.2 or later.
- If the app icon is red with "IEM" on it, it is ver.7.7.2 or later.
- If you have not installed Imaging Edge Mobile, skip this step.
For further details, please refer to the website below.
＜URL＞
Creators' App
https://www.sony.net/ca/
Imaging Edge Mobile
https://sony.net/iem/
If you are unable to connect, try the following steps.
1.Open the camera MENU, select [Network] - [Bluetooth] - [Manage Paired Device], and if the smartphone you are trying to use to connect is shown in the list of connected devices, select and delete it.
2.In the smartphone settings, open Bluetooth, and if the camera is shown in the list of connected devices, tap and delete it. Next, turn Bluetooth off and then on again.
A list of devices available to connect to is displayed on the same screen. Confirm that your camera is shown.
3.Turn off the smartphone and turn it on again (restart), then pair the camera with Creators' App.
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