How To Fix PS4 Error NP-34958-9 when Downloading or Updating (Easy Tutorial)
Check PlayStation Network Status:
Before troubleshooting, ensure that PlayStation Network is not undergoing maintenance. Visit the official PlayStation Network Service Status page to confirm.
Restart PS4 and Router:
Turn off your PS4.
Unplug your router's power cable.
Wait for about 5 minutes.
Plug the router's power cable back in and wait for it to restart fully.
Turn on your PS4 and attempt the download or update again.
Pause and Resume Download/Update:
If you encounter the error during a download or update, pause the process and then resume it after a short interval.
Verify Internet Connection:
Ensure your PS4 is properly connected to the internet and that the connection is stable.
If you're using Wi-Fi, consider using a wired connection for stability.
Free Up Storage Space:
If your PS4's storage is nearly full, it could lead to errors during downloads or updates. Delete unnecessary content to create more space.
Rebuild Database:
Boot your PS4 into Safe Mode:
Power off the PS4.
Press and hold the power button until you hear a second beep (around 7 seconds).
Connect a controller using a USB cable and select "Rebuild Database."
This process might resolve issues related to corrupted data.
Initialize PS4 (Last Resort):
If other solutions fail, you can consider initializing your PS4. This will erase all data, including games, settings, and saves.
Navigate to Settings - Initialization - Initialize PS4 - Full.
Before proceeding, ensure you've backed up essential game saves and data.
Contact PlayStation Support:
If the error persists despite your efforts, it's recommended to contact PlayStation Support for further assistance. They can provide tailored guidance based on the situation.
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