How to Manage SLA Policy Using Odoo 15 Helpdesk | Service Level Agreements (SLA) Odoo 15 Helpdesk

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Published on ● Video Link: https://www.youtube.com/watch?v=pmONtHk71AQ


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Duration: 6:21
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This video, details how to manage SLA policy using Odoo 15 Helpdesk. SLA / Service level agreement policy is an important factor in business because this policy helps the company to have a clear picture of the service offered by the service provider.
#odoo15helpdesk

Video Contents
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00:00 Introduction
01:49 Goes to configuration and then the Helpdesk team
01:11 Goes to SLA
01:26 How to create SLA
02:47 Create Tickets

#odoo15functionalvideos #odoo15videos
It may be regarding the guarantee or warranty for a product or the technical support and field interventions offered by a service provider. In short, the SLA policy is something that is measurable.

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