How to Reset Amazon Firestick Remote & Fix Not Working (Easy Method)
5How to Reset Your Amazon Firestick Remote
The reset process depends on the type of remote you have. Follow the steps for your model:
1. Alexa Voice Remote (1st & 2nd Gen), Basic Edition Remote
Unplug the Firestick from power:
Wait 60 seconds.
Press and hold buttons:
Simultaneously press and hold the Back, Menu, and Left Directional buttons for 10 seconds.
Remove batteries:
Take out the remote’s batteries.
Reconnect the Firestick:
Plug the Firestick back in and wait for the home screen to load.
Reinsert batteries:
Insert the batteries into the remote.
Re-pair the remote:
Hold the Home button for 10 seconds to re-pair the remote with the Firestick.
2. Alexa Voice Remote (3rd Gen)
Unplug the Firestick:
Disconnect it from power and wait for 60 seconds.
Hold down buttons:
Press and hold the Back, Menu, and Left Directional buttons for 12 seconds.
Wait and remove batteries:
Release the buttons, wait 5 seconds, and remove the batteries.
Reconnect and reinsert batteries:
Plug the Firestick back in and reinsert the batteries.
Re-pair the remote:
Press and hold the Home button for 10 seconds.
3. Alexa Voice Remote Lite
Unplug the Firestick:
Wait 60 seconds.
Press and hold buttons:
Hold the Back and Menu buttons for 10 seconds.
Remove and reinsert batteries:
Remove the batteries, reconnect the Firestick, and reinsert the batteries.
Re-pair the remote:
Hold the Home button for 10 seconds to re-pair.
4. Fire TV Remote with Volume Controls
Unplug the Firestick:
Wait 60 seconds.
Press and hold buttons:
Hold the Left Directional and Menu buttons for 12 seconds.
Remove batteries and reconnect:
Take out the batteries, plug in the Firestick, and reinsert batteries.
Re-pair the remote:
Hold the Home button for 10 seconds.
Troubleshooting Firestick Remote Issues
1. Check Batteries
Replace the batteries with fresh ones (AAA).
Ensure they’re inserted correctly with proper polarity.
2. Restart the Firestick
Disconnect it from power for 60 seconds, then plug it back in.
3. Clear Line of Sight
Remove obstructions between the remote and the Firestick (if using IR).
4. Pair the Remote Manually
Hold the Home button for 10 seconds.
Look for a flashing light on the remote or an on-screen confirmation.
5. Use the Fire TV App
Download the Fire TV app (available on iOS and Android) to control your Firestick while troubleshooting.
6. Update Firestick Software
Go to Settings - My Fire TV- About.
Select Check for Updates and install them.
7. Factory Reset the Firestick
Navigate to Settings- My Fire TV - Reset to Factory Defaults.
Follow the prompts to reset the device.
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