Internal Team Chat Now Live in Labs!
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Published on ● Video Link: https://www.youtube.com/watch?v=_6d4OmPD-rs
32We're excited to introduce the Internal Chat feature, designed to enable private team communication within the Conversations module. :tada: With Internal Chat, you can seamlessly collaborate with your sub-account users without involving customers, ensuring discussions remain private and focused. Whether you're coordinating responses, reviewing customer queries, or sharing internal updates, Internal Chat helps you keep everything organized in one place.