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If your iPhone won't sync your photos, they may be in an unsupported format. Find out what to do if iPhone won't sync your photos with help from an Apple retail expert in this free video clip.

Expert: Skylar Kelly
Filmmaker: Patrick Russell

Series Description: Apple's iPhone is more than just a phone - it is also one of the most powerful photo and video editing tools on the planet. Get tips on iPhone photo and video topics with help from an Apple retail expert in this free video series.