Making AI personal, but not creepy | Chris Hansen | Conversational AI Summit | VB Transform 2019

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Customer journey: Making it personal, but not creepy

Chris Hansen, Senior Director, Digital, TGI Fridays, Jessica Lachs, VP of Analytics, Doordash, Chris Williams, CPO, iheartmedia

Moderator: Lauren McCollem, Vice President, Marketing, Customer Engagement & Support Solutions, LogMeIn



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