Mastering Active Listening and Note-Taking in Telephone Conversations

Channel:
United States Speak & Spell English
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37,400
Published on ● Video Link: https://www.youtube.com/watch?v=cywp8sh4m5w


Duration: 4:03
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Mastering Active Listening and Note-Taking in Telephone Conversations • Enhance your phone conversations with the essential skills of active listening and note-taking. Learn how to stay focused, show that you're listening, provide feedback, and defer judgment. Discover the importance of note-taking and get tips on being prepared, writing key points, and using abbreviations. Watch this video to improve your communication skills and excel in professional phone calls.

00:00 • Introduction - Mastering Active Listening and Note-Taking in Telephone Conversations
00:31 • What is Active Listening?
01:32 • The Importance of Note-Taking
02:28 • Merging Active Listening with Note-Taking



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