Smooth Operators: Navigating Difficult Questions Over Calls

Channel:
United States Speak & Spell English
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37,400
Published on ● Video Link: https://www.youtube.com/watch?v=JQ-ujfPrpB8


Duration: 3:13
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Smooth Operators: Navigating Difficult Questions Over Calls • Learn how to skillfully handle difficult questions during phone or video calls. This video provides strategies and phrases to respond effectively, including asking for clarification, buying time, and redirecting the question. Practice scenarios are also included for real-life application.

00:00 • Introduction - Smooth Operators: Navigating Difficult Questions Over Calls
00:36 • Identifying Difficult Questions
00:57 • Strategies for Handling Difficult Questions
01:52 • Practice Scenarios



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