Oakbrook Finance is personalizing CX using Google Cloud, MongoDB, Databricks & Fivetran

Channel:
United States Google Cloud
Subscribers:
274,000
Published on ● Video Link: https://www.youtube.com/watch?v=IdCLVC2J5n4


Duration: 4:14
263 views
5

Ed Ball, Head of Data, Security, and Service Management, shares how Oakbrook Finance had challenges governing a complex data environment and scaling its infrastructure. The financial lender wanted to drive a digital transformation to differentiate itself from competitors and make better decisions for customers. Using Google Cloud, MongoDB, Databricks, and Fivetran, Oakbrook created a modern scalable platform and now offers personalized financial solutions to individual customers using cutting edge technology and data and analytics. With the help of Google Cloud and our partners, Oakbrook is making decisions 30% faster, getting offers back to customers within 10 seconds.

Learn more: https://goo.gle/3rxqeRt



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Tags:
Security
Service Management
digital transformation
Google Cloud
MongoDB
Databricks
and Fivetran
Oakbrook
Data