Process automation strategy and customer-centricity at IBM

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United States IBM Technology
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Published on ● Video Link: https://www.youtube.com/watch?v=nWmTyA3acbY


Duration: 4:57
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Learn more about IBM digital process automation capabilities at https://ibm.biz/Bdi3Vt

Michael Gilfix, VP, Process Transformation, IBM, elaborates on the components of a successful process automation strategy focused on customer centricity and how IBM can help your organization get there.



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Process automation strategy and customer-centricity at IBM
digital process automation
business process management
BPM
ODM
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