RailsConf 2016 - Frameworks for Feedback by Rebecca Miller-Webster

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Frameworks for Feedback by Rebecca Miller-Webster

Code reviews, stand ups, retros, and performance reviews acknowledge the importance of communication and feedback, but they don’t help you give negative feedback or ensure that you hear the small things before they become big things.

Let’s talk about feedback and examine frameworks for how to ask for and frame feedback effectively. Not all situations call for the same type of feedback and some are more sensitive than others. We will look at Non-Violent Communication, techniques from family and marriage therapy, as well as more traditional frameworks for feedback.

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