Reinventing Customer Experiences with AI: Discerning Hype from Practical Application

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MEFTVChannel
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Published on ● Video Link: https://www.youtube.com/watch?v=q4Hhd1ADba0


Duration: 27:20
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Hype or Real? Join us as we unpack the hype around AI’s role in reinventing customer experiences and dive into its practical application. Can AI really transform our interactions with customers or is it just another buzzword? Embark on a journey with us as we spotlight revolutionary AI use cases, untangle the complexities of AI adoption, and adaptability to change. This session will offer a provocative look at AI’s potential to revamp customer experiences.

Nick Millward - Advisor, MEF , CEO/Founder Lyberate
Marina Petrova - Head of GenAI Business, GMS



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