SLA Policies in Odoo 16 Helpdesk App | How to Manage SLAs | Odoo 16 Functional Videos

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Duration: 4:43
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The Service Level Agreement (SLA) Policies in the Odoo 16 Helpdesk Module allow you to define and enforce specific response and resolution times for tickets or issues raised by customers or internal users.
#odoo16 #slapolicies

SLA Policies are used to set predefined standards for service quality and ensure that issues are addressed within the expected timeframe. #odoohelpdesk

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