The 2 keys to telecom transformation π
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Published on ● Video Link: https://www.youtube.com/watch?v=TSD5VKEny40
What are the key areas driving transformation for the telecom industry today?
Angelo Libertucci, Global Head of Industry - Telecom at Google Cloud, outlines the two major journeys we're on with our customers:
1οΈβ£ Enhancing Customer Experience: Using AI for virtual agents, churn prediction, and understanding brand loyalty.
2οΈβ£ The Autonomous Network: Proactively using network data to find and fix anomalies before they impact the customer.
Learn how Google Cloud is helping build the future of telecommunications.
#GoogleCloud #Telecom #DigitalTransformation #AI #CustomerExperience #AutonomousNetworks