The best communication technique for introverts! Works like a charm.
This technique may sound silly, but it saved me from interactions many times, once you accept the person's feelings they usually leave you alone because they have nothing left to say- they never expect to be heard and have their feelings accepted. I strongly recommend this!
The book:
https://books.google.pl/books?id=LG69eA4wvKoC&pg=PA13&hl=pl&source=gbs_selected_pages&cad=3#v=onepage&q&f=false
https://www.youtube.com/watch?v=r57BP--isxk
https://www.youtube.com/watch?v=iklb_GuicBs
"THBD - Lost In The Night" Attribution 3.0 Unported (CC BY 3.0) Music provided by BreakingCopyright: https://youtu.be/VJwJIlVkdvk
the book discussed: Jak mówić, żeby dzieci nas słuchały, jak słuchać, żeby dzieci do nas mówiły (How to Talk So Kids Will Listen & Listen So Kids Will Talk)
0:00 Intro
0:41 Disclaimer
0:54 the book
1:16 anegdote
1:37 THE TE CHNI QUA!
3:25 Excercises to master it
3:42 Final thoughts
4:11 Outro