Using Communication to Resolve Conflicts: Speak, Listen, Resolve!
Channel:
Subscribers:
12,700
Published on ● Video Link: https://www.youtube.com/watch?v=sMSHX5CXs38
Speak, Listen, Resolve: Mastering Conflict Resolution through Effective Communication • Learn the art of conflict resolution through effective communication. Discover how to understand the root cause, practice active listening, and communicate clearly and calmly to resolve conflicts within a group setting. Enhance your communication skills and create a more harmonious environment!
00:00 • Introduction - Using Communication to Resolve Conflicts: Speak, Listen, Resolve!
00:33 • Understanding the Root Cause
01:05 • Active Listening
01:38 • Clear and Calm Communication
02:11 • Seeking a Win-Win Solution
02:41 • Practice Reflective Feedback