What Eastern European Devs Should Learn From US Devs, and Vice Versa | David NIXON
Shifting from product development to service operations has many Eastern European game companies struggling. Worse, outsourcing (a fallback in the region) adapts poorly to the new service-based mentality. Customer service and community engagement are NOT typical EE corporate hallmarks. David speaks to strengths and weaknesses observed in East and West, and shares insights about how real winners are those who can learn the best of both.
Delivered at Casual Connect Kyiv, October 2012.
For slides visit: http://casualconnect.org/lectures/design/what-eastern-european-devs-should-learn-from-us-devs-and-vice-versa-david-nixon
Download Audio in Russian: http://casualconnect.org/lectures/design/what-eastern-european-devs-should-learn-from-us-devs-and-vice-versa-david-nixon