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If the Xbox app is not responding in Windows 10 or Windows 11, it may be due to a variety of underlying issues, including software conflicts, corrupted files, or network problems. Here are the main causes:

1. Corrupted App Cache or Temporary Files

The Xbox app stores cache files to improve performance, but if these files become corrupted, they can cause the app to freeze or stop responding.

2. Outdated or Incomplete Xbox App Installation

Sometimes, an incomplete or outdated version of the Xbox app can lead to performance issues. This can occur if the app was not installed or updated correctly.

3. Corrupted System Files

Essential system files that support the Xbox app’s functionality may be damaged or missing, often due to malware, a recent Windows update, or an improper shutdown. This can cause the app to hang or stop responding.

4. Network Connection Issues

The Xbox app relies on a stable internet connection to access online features. If there are connectivity issues, the app may fail to respond while trying to reach Xbox servers.

5. Xbox Services Not Running

The Xbox app relies on specific Windows services (such as Xbox Live Networking Service and Gaming Services). If these services are stopped or disabled, the app may fail to respond or load.


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Reinstall Gaming Services:

Command 1: get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Command 2: start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

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Troubleshooting Steps to Fix the Xbox App Not Responding


Clear the Xbox App Cache

Go to Settings - Apps - Xbox - Advanced Options, then select Reset to clear the cache and reset the app’s data.


Repair or Reinstall the Xbox App

In Settings - Apps - Xbox - Advanced Options, select Repair to fix the app. If that doesn’t work, uninstall and reinstall the Xbox app from the Microsoft Store to ensure you have the latest version.


Run System File Checker and DISM

Open Command Prompt as an administrator and run the following commands to scan and repair system files:sfc /scannowDISM /Online /Cleanup-Image /RestoreHealth


CHAPTERS
00:00 Intro
00:12 Solution 1
00:54 Solution 2
03:38 Solution 3
05:18 Outro