8x8 DNS issues and problems, Enable to connect to server

Channel:
United Kingdom iZem
Subscribers:
13,600
Published on ● Video Link: https://www.youtube.com/watch?v=SWy43jkUMBU


Duration: 0:51
168 views
1

8x8 unable to connect to service and customer service, DNS issues

it appears that 8x8, a company providing communication and collaboration solutions, was experiencing issues at the time. Users were reporting difficulties accessing their portal, reaching support numbers or chats, and even the company's website. One user mentioned that they contacted 8x8 support, who acknowledged an ongoing issue that had been happening for a couple of hours. The support team mentioned that their engineers were investigating the problem, and it was described as a worldwide DNS (Domain Name System) issue. Another user mentioned that the 8x8 phone software was down.

Please note that the information provided is based on user comments on Downdetector and may not represent the complete and accurate picture of the situation. It's always best to refer to official updates from the company or their official support channels for the most reliable information.

A source tipped me off to a Packet8 VoIP service outage last night & today caused by a DNS issue. I contacted 8x8/Packet8 and Joan Citelli, Director, Corporate Communications for 8x8, Inc. to find out what caused the VoIP outage. Joan told me the following:

"We are providing all subscribers who experienced this issue with the following explanation and resolution procedure via email and customer support calls. Let me know if you have any further questions."

8x8 unable to connect to service and customer service, DNS issues
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