Accessing Ubuntu Recovery Options when Stuck on Ubuntu Dell Splash Screen After Updates

Channel:
Philip Yip
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Published on ● Video Link: https://www.youtube.com/watch?v=kZYxkFtL5Rs


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Vlog
Duration: 5:50
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After installing Ubuntu 20.04 with patch 1, Ubuntu installed updates on my XPS 13 9365 and the system got stuck on the Dell Ubuntu black splash screen with white spinner.

To resolve this I had to force power down the system and access the Ubuntu recovery menu. From the recovery menu I used dkpg and grub. This resolved the issues on my system.

For systems with NVIDIA graphics cards you may need to use root and type in some command lines as a super user do switch user (sudo su). Dell outline the details here:
https://www.dell.com/support/article/en-uk/sln315835/ubuntu-log-in-problems-after-running-updates?lang=en

#Dell #Ubuntu #SplashScreen



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