Agent Assist from Google Cloud's Customer Engagement Suite
5Transform your customer engagements: https://goo.gle/3ErSVpo
Free consultation: https://goo.gle/4jUEB7T
Watch how you can provide customer care representatives with in-the-moment assistance, generated responses, and real-time coaching to help them resolve customer issues faster and with greater accuracy. The product, which is part of Google Cloud's Customer Engagement Suite, includes features such as AI Coach and AI Trainer that help reduce employee burnout and turnover by providing customer service representatives with step-by-step guidance through complex interactions and processes, and tailored training recommendations for improving their proficiency and performance scores. Learn how you can transform your customer engagements or request a free consultation today!