ASRock & AMD 9800X3D Issues #asrock #pc #amd #cpu #9800x3d #processor @3DGAMEMAN
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Source: https://www.club386.com/dead-amd-ryzen-7-9800x3d-cpus-reach-the-hundreds/
This is an interesting and developing situation regarding potential issues with AMD Ryzen 7 9800X3D processors, particularly in conjunction with ASRock AM5 motherboards. Here's a breakdown of the information provided, keeping in mind the timeline:
Initial Reports (Original Article - April 1, 2025):
Growing User Reports: Over 100 Ryzen 7 9800X3D owners reported their CPUs suddenly failing, primarily on Reddit.
Concerns of Voltage Issues: There was speculation that this might be a repeat of past issues where aggressive firmware settings pushed voltages too high, damaging the chips.
Dominance of Ryzen 7 9800X3D: The vast majority (108 out of 120 reported cases) involved the Ryzen 7 9800X3D model.
ASRock Motherboard Link: A significant 98 out of the 108 failures occurred on ASRock motherboards. However, the article correctly points out that correlation doesn't equal causation.
Chipset Distribution: While ASRock dominated the reports, the motherboards used spanned various AM5 chipsets: X870 (45%), B850 (33%), B650 (15%), and X670 (7%).
Low Overall Failure Rate (So Far): Despite the concerning reports, the article emphasizes that 108 failures are a small fraction of the total Ryzen 7 9800X3D units sold (using Mindfactory's sales as an example). This suggests it's not yet a widespread panic situation.
Advice at the Time: The initial advice was to avoid updating the BIOS until AMD or motherboard partners issued an official statement and to trust systems that had been running without issue for months.
AMD's Response (Update - April 2, 2025):
Awareness of Limited Reports: AMD acknowledged the user reports specifically concerning ASRock AM5 motherboards failing to POST (Power-On Self-Test). This means the system isn't even starting up properly.
Joint Investigation: AMD and ASRock conducted a joint investigation into these reports.
Memory Compatibility Issue: Their investigation identified a memory compatibility issue present in earlier BIOS versions as the culprit for the POST failures.
BIOS Fix: This memory compatibility issue has been resolved in the latest BIOS versions for the affected ASRock motherboards.
ASRock's Guidance: ASRock had already issued guidance on this behavior and addressed a single report of a damaged CPU. This suggests ASRock might have been aware of the issue and working on a solution concurrently with AMD's investigation.
Broader Causes of No POST: AMD wisely points out that a failure to POST can have many causes and doesn't automatically mean the CPU is faulty.
Recommended First Step: AMD's primary recommendation is for users experiencing no POST issues on ASRock AM5 motherboards to update their BIOS to the latest version available for their specific motherboard model.
Further Support: If the problem persists after a BIOS update, users are encouraged to contact AMD's customer support for further assistance and diagnostics.
Key Takeaways and Implications:
AMD and ASRock have identified a likely cause for the "no POST" issues: It appears to be related to memory compatibility in older BIOS versions on ASRock AM5 motherboards.
The solution is likely a BIOS update: Users with ASRock AM5 boards experiencing boot problems should prioritize updating their BIOS.
The initial reports of "dying" CPUs might be related to this POST issue in some cases: A system that won't POST might have been incorrectly assumed to have a dead CPU.
AMD is taking the issue seriously and providing support: Their prompt response and joint investigation with ASRock are positive signs.
The situation might be more nuanced than initially reported: While there were reports of CPUs "dying," AMD's response focuses on "no POST" issues and a memory compatibility problem. It's possible that some of the reported CPU deaths were indeed due to this BIOS/memory incompatibility, preventing the system from even starting.
It's still important to monitor the situation: While AMD's response is reassuring, users with Ryzen 7 9800X3D processors, especially on ASRock boards, should stay informed and ensure their BIOS is up to date. If issues persist after a BIOS update, contacting support is crucial.