Client Portal -- Customize Email Alerts!
21Customisation for child apps (Communities, Certificates) Emails in Notification Preferences
We're excited to introduce Email Customisation in the Client Portal! Building upon the previously launched email notification preferences, this update allows client portal owners to take complete control over their email content, offering a tailored, user-specific communication experience that enhances clarity and relevance for end users.
What's New?
With this release, client portal owners can now fully customise the content and structure of each email notification sent through child apps. This feature provides the flexibility to craft messages that speak directly to the needs of the users, ensuring that recipients receive emails that are informative, relevant, and aligned with the product's objectives.
Key Highlights:
Client portal owners can define specific text, image, email sections and messaging for each email type, ensuring that users receive only the information that matters most.
Tailor emails to the users needs by adjusting message tone, detail level, and formatting, creating a personalised experience for each user.
Create or use an Existing Email Template from the Email Builder and configure it for various notification preference options.
Added two new options for the Communities app,
New Calendar Events Created: Receive notifications when a new event is added to your calendar.
Join Group Learning Alert: Get notified about new learning opportunities when a user joins your group.