couldn't enrol your phone contact support if the problem continues error code 51010/error code 51010
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0Fix couldn't enrol your phone contact support if the problem continues error code 51010/error code 51010
Error 51010: Error with Configuration item
There is an error with a file or setting in your profile.
To troubleshoot
On the Custom Configurator Portal, go to the Devices tab.
Select the device that is experiencing the failure.
Click Actions View log. The log displays the content that is causing the error (e.g. API name: addContentShortcutIcon content file name: abc.jpg
Review the configuration file or setting that is experiencing the error. Ensure that you’ve entered the correct file type or setting for that particular field.
Factory reset the device and try enrolling it again