devopsdaysNYC 2023 - Sal Furino - 9 Things You Should Do When Starting to Use SLOs

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Published on October 2, 2023 3:00:45 PM ● Video Link: https://www.youtube.com/watch?v=yfoAwyReWOM

Duration: 30:35

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Day1 - Sal Furino - 9 Things You Should Do When Starting to Use SLOs

As a Customer Reliability Engineer I’ve witnessed many organizations encounter stumbling blocks while attempting to implement SLOs. This talk will discuss 9 of the common issues that are encountered while attempting to implement SLOs and how to get the most value out of the SLOs you create.

- Measure meaningful things
- Raw data for Latency SLOs
- Success rates are better than Error rates
- Examine historical performance
- Define and take actions
- Different time windows for different folks
- Enrich your dashboards with context
- Document your SLOs
- Adopt open standards