Fewer than 1 in 100,000 new Surface devices go wrong says Microsoft

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Fewer than 1 in 100,000 new Surface devices go wrong says Microsoft.
Microsoft has shaken off claims that its Surface range is unreliable and said that fewer than 1 in 100,000 of new Surface devices have gone wrong.

The ratings service Consumer Reports raised a question mark over the reliability of the Surface line as a whole earlier this year. At the time, Consumer Reports surveyed 90,000 subscribers and found that 25 percent of Microsoft laptops and tablets will give owners problems by the end of the second year of ownership.

Ryan Gavin, Microsoft's general manager for Surface, challenged the finding and said that the Surface devices are getting more reliable with each new generation.



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Fewer than
1 in 100
000 new Surface devices go wrong says Microsoft
Fewer than 1 in 100