Fix An unexpected error has occurred. please try again later OR-CAC-02 error in Google Pay
2Here's how to Fix An unexpected error has occurred. please try again later OR-CAC-02 error in Google Pay.
This error code (OR-CAC-02) means that you may need to verify your payment info or identity at pay.google.com. To do that, follow these steps:
- Go to pay.google.com and sign in with your Google account.
- Click on **Payment methods** on the left side of the page.
- Find the payment method that you used for Google Pay and click on **Verify** next to it.
- Follow the instructions to verify your payment info or identity. You may need to enter your card details, upload a photo of your ID, or confirm a small charge on your bank statement.
- Once you're done, try your Google Pay transaction again.
If this doesn't work, you may need to contact Google support for further assistance. You can do that by clicking on **Contact us** at the bottom of this page¹ and choosing the option that best suits your issue.
i. There are a few reasons why Google Pay might keep saying "try again."
* **Your device might not be connected to the internet.** Make sure that your device is connected to a Wi-Fi or cellular network.
* **Your Google Pay app might not be up to date.** Open the Google Play Store and check for updates.
* **Your payment method might be declined.** Check to make sure that your card has enough funds and that it is not expired.
* **There might be a problem with Google Pay's servers.** If you're seeing this message on multiple devices, it's possible that there's an issue with Google Pay's servers. In this case, you can try again later or contact Google Pay support for help.
Here are some additional things you can try:
* **Restart your device.** This can sometimes fix minor software issues.
* **Clear the cache and data for the Google Pay app.** This will delete any temporary files that might be causing problems.
* **Reinstall the Google Pay app.** This will restore the app to its factory settings.
If you're still having trouble, you can contact Google Pay support for help.
Here are some tips to help you avoid this issue in the future:
* **Make sure that your device is always connected to the internet.** This will ensure that you can always use Google Pay, even if you're not connected to Wi-Fi.
* **Keep your Google Pay app up to date.** This will ensure that you have the latest security features and bug fixes.
* **Make sure that your payment method is always up to date.** This will ensure that your card is always eligible for use with Google Pay.
* **Be patient.** Sometimes, there can be temporary issues with Google Pay's servers. If you see the "try again" message, try again later.
ii. There are a few things you can do to fix your Google Pay account.
1. **Check your payment method.** Make sure that your payment method is valid and that it has enough funds. You can also try adding a different payment method.
2. **Check your device settings.** Make sure that your device is connected to the internet and that you have the latest version of the Google Pay app.
3. **Sign out and sign back in to your Google Pay account.** This can sometimes fix any temporary issues with your account.
4. **Contact Google Pay support.** If you're still having trouble, you can contact Google Pay support for help.
Here are some additional things to keep in mind:
* **If you're using a credit card, make sure that it's been activated.**
* **If you're using a debit card, make sure that your account has enough funds.**
* **If you're using a gift card, make sure that it has enough balance.**
iii. Google Pay and Google Wallet are two different payment services offered by Google. Google Pay is a digital wallet that allows you to make payments in stores, online, and in apps. Google Wallet is a peer-to-peer payment service that allows you to send and receive money from friends and family.
**Google Pay**
* **Use your phone to pay in stores:** With Google Pay, you can use your phone to pay for purchases in stores that accept contactless payments. Simply hold your phone near the payment terminal and your payment will be processed.
* **Pay online and in apps:** Google Pay can also be used to pay for purchases online and in apps. When you checkout, simply select Google Pay as your payment method and enter your PIN or fingerprint to authorize the payment.
* **Add your loyalty cards and gift cards:** You can also add your loyalty cards and gift cards to Google Pay. This way, you can use them when you shop at participating stores.
**Google Wallet**
* **Send and receive money:** With Google Wallet, you can send and receive money from friends and family. Simply enter the recipient's email address or phone number and the amount you want to send. The money will be sent instantly.
* **Store your credit and debit cards:** You can also store your credit and debit cards in Google Wallet. This way, you can use them to make payments online and in apps.
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