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Here's how to Fix Cox internet not working.

Here are some troubleshooting steps you can take if your Cox internet is not working:

1. **Check your modem and router.** Make sure that your modem and router are turned on and that all of the cables are properly connected. You can also try restarting your modem and router by unplugging them from the power outlet for 30 seconds and then plugging them back in.
2. **Check your internet connection.** You can use a speed test website to check your internet speed. If your speed is below what you are paying for, you may need to contact Cox for assistance.
3. **Check for a service outage.** Cox has a website that you can use to check for service outages in your area. If there is an outage, you will need to wait for Cox to fix the problem.
4. **Contact Cox customer service.** If you have tried all of the troubleshooting steps above and your internet is still not working, you can contact Cox customer service for assistance.

Here are some additional tips for troubleshooting Cox internet issues:

* Make sure that you are using the correct Wi-Fi password.
* Try moving closer to your modem or router.
* Try using a wired connection instead of Wi-Fi.
* Try disabling any unnecessary devices on your network.
* Try updating your modem or router firmware.
* Try resetting your modem or router to factory settings.

If you have tried all of the troubleshooting steps above and your internet is still not working, you may need to contact Cox for a technician to come to your home and diagnose the problem.

i. The color of your Cox modem light will depend on the status of your internet connection. Here is a table of the different colors and what they mean:

| Color | Status |
|---|---|
| **Solid White** | Your modem is turned on and connected to the internet. |
| **Blinking White** | Your modem is trying to connect to the internet. |
| **Solid Amber** | Your modem is working, but there is a problem with your internet connection. |
| **Blinking Amber** | Your modem is experiencing a power outage or other issue. |
| **Solid Red** | Your modem is not working and needs to be reset or replaced. |

If you see a color other than solid white, you can try restarting your modem by unplugging it from the power outlet for 30 seconds and then plugging it back in. If the light is still not solid white, you may need to contact Cox for assistance.

ii. Here are some steps you can take to get your Cox wifi back online:

1. **Check your modem and router.** Make sure that your modem and router are turned on and that all of the cables are properly connected. You can also try restarting your modem and router by unplugging them from the power outlet for 30 seconds and then plugging them back in.
2. **Check your internet connection.** You can use a speed test website to check your internet speed. If your speed is below what you are paying for, you may need to contact Cox for assistance.
3. **Check for a service outage.** Cox has a website that you can use to check for service outages in your area. If there is an outage, you will need to wait for Cox to fix the problem.
4. **Contact Cox customer service.** If you have tried all of the troubleshooting steps above and your internet is still not working, you can contact Cox customer service for assistance.

Here are some additional tips for troubleshooting Cox wifi issues:

* Make sure that you are using the correct Wi-Fi password.
* Try moving closer to your modem or router.
* Try using a wired connection instead of Wi-Fi.
* Try disabling any unnecessary devices on your network.
* Try updating your modem or router firmware.
* Try resetting your modem or router to factory settings.

If you have tried all of the troubleshooting steps above and your wifi is still not working, you may need to contact Cox for a technician to come to your home and diagnose the problem.

Here are some additional tips for getting your Cox wifi back online quickly and easily:

* **Keep your modem and router in a cool, dry place.** Heat and humidity can cause problems with your modem and router, so it's best to keep them in a cool, dry place.
* **Unplug your modem and router for a few minutes every few months.** This will help to clear any temporary glitches that may be causing problems with your internet connection.
* **Update your modem and router firmware regularly.** Cox releases firmware updates for its modems and routers on a regular basis. These updates often include bug fixes and performance improvements, so it's a good idea to keep your modem and router firmware up to date.
* **Contact Cox customer service if you have any problems.** Cox customer service is available 24/7 to help you with any problems you may be having with your internet connection.