Fix Insignia Fire TV APP or APPS Not Responding when Selected (Clicked On)
If your Insignia FireTV app isn't responding when clicked, you can try the following steps:
Check Your Internet Connection: Ensure that your Wi-Fi connection is stable. Slow internet speeds can cause apps to hang or freeze. Test your internet speed by using an online speed test tool like speedtest.net directly on the TV. If you have a slow connection, you can try restarting your router or moving the TV closer to the router to improve the signal.
Clear App Cache and Data: Corrupted data can cause apps to become unresponsive. To clear the app's cache:
Press the Home button on your remote.
Go to Settings - Applications - Manage Applications.
Find and select the app that's not working, then choose Clear Cache and Clear Data.
Uninstall and Reinstall the App: If clearing the cache doesn't work, try uninstalling and reinstalling the app:
Go to Settings - Applications - Manage Installed Applications.
Select the app, then click Uninstall.
After uninstalling, go to the Apps section and reinstall the app.
Update Your Software: Make sure your Insignia Fire TV is using the latest software version. Older firmware versions can cause apps to stop responding. To check for updates, go to Settings - System - Software Updates.
Restart or Power Cycle Your TV: Sometimes a simple restart can resolve the issue. Unplug the TV for a few minutes, then plug it back in and power it on.
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