Fix Microsoft 365 has been configured to prevent individual acquisition of Office Store Add-ins
0Here's how to Fix Microsoft 365 has been configured to prevent individual acquisition of Office Store Add-ins.
i. Microsoft 365 is a subscription service that includes various apps, such as Word, Excel, PowerPoint, Outlook, and OneNote, that you can use on your Mac. However, sometimes Microsoft 365 may not work on your Mac due to various reasons, such as:
- Activation issues: You may not be able to activate Microsoft 365 apps on your Mac if you are using the wrong account, have an incompatible license, have reached the installation limit, or have corrupted or outdated credentials. You can try to sign out and sign in again with the correct account, check your license type and status, reset your credentials, or use the Office for Mac License Removal Tool.
- Installation issues: You may not be able to install Microsoft 365 apps on your Mac if you have insufficient disk space, incompatible system requirements, corrupted or damaged system files, or firewall or antivirus interference. You can try to free up some disk space, update your macOS to a supported version, repair your system files, or disable your firewall or antivirus temporarily.
- Update issues: You may not be able to update Microsoft 365 apps on your Mac if you have an outdated macOS version, a slow or unstable internet connection, or a conflicting app or process. You can try to upgrade your macOS to a supported version, check your internet connection speed and stability, or close any other apps or processes that may interfere with the update.
- Performance issues: You may experience slow, crashing, freezing, or unresponsive Microsoft 365 apps on your Mac if you have a large or complex file, a corrupted or incompatible file format, a faulty add-in or extension, or a low memory or CPU usage. You can try to reduce the file size or complexity, save the file in a different format, disable any add-ins or extensions that may cause problems, or increase your memory or CPU resources.
To fix Microsoft 365 not working on your Mac, you can try these methods:
1. **Restart your Mac and Microsoft 365 apps**. Sometimes, a simple restart can fix many issues and errors with Microsoft 365 apps on your Mac. You can try restarting your Mac and launching the Microsoft 365 apps again and see if that helps.
2. **Run the Microsoft Support and Recovery Assistant**. This is a tool that can help you diagnose and troubleshoot various issues with Microsoft 365 apps on your Mac. You can download and run the tool from https://aka.ms/SaRA-OfficeMacDownload and follow the instructions to fix any problems that it detects.
3. **Uninstall and reinstall Microsoft 365 apps**. This is a more drastic way to fix Microsoft 365 not working on your Mac, but it may work for some issues that are not resolved by other methods. You can uninstall Microsoft 365 apps from your Mac by following the steps here: https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3. Then you can reinstall Microsoft 365 apps from Office.com/signin and activate them again with your account.