Fix Mouse not captured in Remote Desktop session
Here's how to Fix Mouse not captured in Remote Desktop session.
i. Here are some solutions to fix the mouse not being captured in a Remote Desktop session:
Check your mouse settings. Make sure that your mouse is set to the correct mode for Remote Desktop. To do this, open the Control Panel and go to Hardware and Sound - Mouse. Under the Pointer Options tab, make sure that the "Use scroll wheel" option is checked and that the "Use mouse cursor trails" option is unchecked.
Restart your computer. Sometimes, a simple restart can fix the problem.
Update your drivers. Make sure that your mouse drivers are up to date. To do this, go to the website of your mouse manufacturer and download the latest drivers for your specific mouse.
Disable your antivirus software. Sometimes, antivirus software can interfere with Remote Desktop. To test this, disable your antivirus software and try connecting to the Remote Desktop session again.
Use a different mouse. If you have another mouse, try using it to connect to the Remote Desktop session. If the other mouse works, then there is a problem with your original mouse.
If you have tried all of the above solutions and the mouse is still not being captured in the Remote Desktop session, then you may need to contact the manufacturer of your computer or the software vendor for further assistance.
ii. The Integration Services Setup Disk is a virtual DVD that contains the installation files for Microsoft Hyper-V Integration Services. These services provide a number of features that improve the performance and functionality of virtual machines, such as:
Improved networking performance
Enhanced guest operating system integration
Support for hot-add and hot-remove of devices
Support for guest operating system shutdown and restart
Support for guest operating system time synchronization
To install Hyper-V Integration Services, you must first connect to the virtual machine that you want to install the services on. Once you are connected, you can follow these steps:
Right-click the virtual machine in Hyper-V Manager and select Connect.
In the Virtual Machine Connection window, click the Action menu and select Insert Integration Services Setup Disk.
The virtual DVD drive will be mounted and the setup program will start automatically.
Follow the on-screen instructions to complete the installation.
Once the installation is complete, you will need to restart the virtual machine. After the virtual machine restarts, the Hyper-V Integration Services will be installed and ready to use.
If you are unable to insert the Integration Services Setup Disk, you can also download the installation files from the Microsoft website.
iii. Here are some solutions to fix the Hyper-V Data Exchange Service not starting in Windows:
Restart the Hyper-V Virtual Machine Management service. To do this, open the Services window (services.msc) and find the Hyper-V Virtual Machine Management service. Right-click the service and select Restart.
Check the permissions for the Hyper-V Data Exchange Service. To do this, open the Local Security Policy (secpol.msc) and go to the Local Policies - User Rights Assignment - Log on as a batch job. Make sure that the Hyper-V Data Exchange Service account is listed in the list of users and groups that have this right.
Reinstall the Hyper-V Integration Services. To do this, download the latest version of the Hyper-V Integration Services from the Microsoft website and run the setup program.
Update your drivers. Make sure that your drivers are up to date, especially your network adapter driver. To do this, go to the website of your hardware manufacturer and download the latest drivers for your specific hardware.
Disable your antivirus software. Sometimes, antivirus software can interfere with Hyper-V. To test this, disable your antivirus software and try starting the Hyper-V Data Exchange Service again.
Contact Microsoft Support. If you have tried all of the above solutions and the Hyper-V Data Exchange Service is still not starting, then you may need to contact Microsoft Support for further assistance.