Fix The Alters Crashing/Crash On Startup/Crash To Desktop(CTD)/Freezing On PC (Steam & Gamepass)
How To Fix The Alters Crash On Startup/Crash To Desktop (CTD), How To Fix The Alters Crashing & Freezing On PC
Step 1) Restart Steam, Restart PC
Step 2) Rename/Delete sl.pcl.dll file, create a backup first
Step 3) Delete the config folder (All saved settings will be lost) Rename the save game files, create a backup first (you will lose all the game progress)
Step 4) Try -dx12/-dx11 in launch options
Step 5) Perform a clean installation of latest graphics card driver
https://www.nvidia.com/Download/index.aspx?lang=en-us
https://www.amd.com/en/support
Step 6) Run the game on dedicated graphics card
Step 7) Run the game from game installation folder, try running as an administrator, try compatibility mode
Step 8) Allow the game exe file to Antivirus program/Windows Security & firewall
Step 9) Verify the game files
Step 10) Try Power Saver Mode
Step 11) Update Windows
Step 12) Install Visual C++ Files https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-160
Step 13) Increase the Virtual Memory
Step 14) Do not overclock (set it to default), close all the overclocking application MSI Afterburner/Rivatuner, disable Steam Overlay, close all the overlay apps (Discord, Nvidia App, Nvidia shadow play overlay, AMD overlay)
Step 15) Unplug External devices such as hotas, wheel, pedals, mouse, Razer Tartarus, disconnect all the additional USB adapter connected to PC, disconnect additional joystick/controllers connected, disconnect multiple monitors, turn off Razer Synapse (razor lighting effects) and MSI Dragon Center, corsair software, close third-party services such as nahimic services/lightingservice.exe etc. in task manager, remove the undervolt
Step 16) Update the system BIOS
Step 17) Uninstall the game, go to the game installation folder and delete the game folder, restart your PC, and reinstall the game to C Drive/if already installed to C drive, then install the game to another SSD