Fix Windows cannot connect to the Shared Printer on Windows! 0x0000011B? (2023 Updated)
38Here's how to Fix Windows cannot connect to the Shared Printer on Windows 11/10. Run Avast Driver Updater@ https://www.kqzyfj.com/click-7952654-12875308 to keep all your device drivers up-to-date effectively.
There are a few things you can try if you are getting the error "Windows cannot connect to the shared printer" on Windows.
1. Make sure that the printer is turned on and connected to the network.
2. Make sure that the printer is shared. To do this, open the Control Panel and go to "Printers and Devices." Right-click on the printer and select "Properties." Click on the "Sharing" tab and make sure that the "Share this printer" checkbox is checked.
3. Make sure that the user account you are using has permission to access the printer. To do this, open the "Permissions for" dialog box for the printer. Click on the "Add" button and enter the user account name. Click on the "Check Names" button to verify the name. Select the "Full Control" checkbox and click on the "OK" button.
4. Make sure that the firewall is not blocking access to the printer. To do this, open the firewall settings and make sure that the printer is not being blocked.
5. Try restarting the print spooler service. To do this, open the Command Prompt and type "net stop spooler." Wait a few seconds and then type "net start spooler."
6. Try reinstalling the printer driver. To do this, open the Device Manager and expand the "Print Queue" category. Right-click on the printer driver and select "Uninstall." Once the driver is uninstalled, restart your computer and Windows will automatically reinstall the driver.
7. If you are still having problems, you can try contacting the printer manufacturer for support.
i. Here are some steps you can take to resolve the error message "Windows Cannot connect to the printer":
1. **Check the printer connection.** Make sure that the printer is turned on and connected to the computer or network. If the printer is connected to a network, make sure that the computer is connected to the same network.
2. **Check the printer driver.** Make sure that the printer driver is installed and up to date. You can update the driver from the printer manufacturer's website.
3. **Restart the print spooler service.** The print spooler service is responsible for managing print jobs. To restart the service, open a Command Prompt window and type the following command:
```
net stop spooler
```
Wait a few seconds, then type the following command:
```
net start spooler
```
4. **Reset the printer.** To reset the printer, turn it off and unplug it from the power outlet. Wait a few minutes, then plug the printer back in and turn it on.
5. **Remove and reinstall the printer.** To remove the printer, open the **Printers & scanners** settings in Windows. Select the printer and click **Remove device**. Then, follow the instructions to reinstall the printer.
6. **Contact the printer manufacturer for support.** If you have tried all of the above steps and you are still having trouble, contact the printer manufacturer for support.
ii. Error code 0x0000011B is a Windows error that occurs when there is a problem with the print spooler service. The print spooler service is responsible for managing print jobs, and if it is not working properly, you may receive this error message.
There are a few things you can try to fix error code 0x0000011B:
1. **Restart the print spooler service.** To do this, open a Command Prompt window and type the following command:
```
net stop spooler
```
Wait a few seconds, then type the following command:
```
net start spooler
```
2. **Update the printer driver.** To do this, go to the printer manufacturer's website and download the latest driver for your printer. Once the driver is downloaded, install it on your computer.
3. **Remove and reinstall the printer.** To do this, open the **Printers & scanners** settings in Windows. Select the printer and click **Remove device**. Then, follow the instructions to reinstall the printer.
4. **Disable the CVE-2021-1678 mitigation.** This mitigation was introduced in Windows 10 version 20H2 to protect against a security vulnerability. However, it can also cause error code 0x0000011B. To disable the mitigation, open the Registry Editor and navigate to the following key:
```
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
```
Right-click on the **Print** key and select **New** - **DWORD (32-bit) Value**. Name the new value **RpcAuthnLevelPrivacyEnabled** and set its value to **0**.
5. **Uninstall the problematic updates.** If you recently installed any updates, try uninstalling them to see if that fixes the problem. To uninstall updates, go to **Control Panel** - **Programs and Features** - **View installed updates**. Select the updates you want to uninstall and click **Uninstall**.
6. **Contact Microsoft support.** If you have tried all of the above steps and you are still having trouble, contact Microsoft support for help.