Fix Xbox App not Working on Windows! Xbox app not showing installed games? not installing games?
Here's how to Fix Xbox App not Working on Windows PC:
- Check for Windows updates and install any pending updates. Keeping Windows updated can resolve many issues.
- Temporarily disable antivirus software. Some antivirus programs may block the installation. Re-enable after install.
- Run the Xbox app installer as Administrator. Right click on the downloaded installer and select Run as Administrator.
- Double check system requirements. Make sure your PC meets the minimum OS, RAM, storage and other requirements.
- Change the WindowsStore cache folder permissions. Open File Explorer, go to C:\Users\username\AppData\Local\Packages and grant Full Control to the Microsoft.WindowsStore folder.
- Reset the Microsoft Store app. Press Windows key + R, type "wsreset.exe" and hit Enter to reset the store app. Then try installing again.
- Perform SFC and DISM scans. Open an Admin Command prompt and run SFC /scannow and DISM /Online /Cleanup-Image /RestoreHealth commands to check for corrupt system files.
- Clear the Windows Store cache. Press Windows key + R and type “wsreset.exe -purgecache” then hit Enter to wipe the cache.
- As a last resort, uninstall and reinstall the Windows Store app via PowerShell or Settings.
Be sure to restart your PC after each step to see if it resolved the install issue. If problems persist, contact Microsoft support for further assistance.
i. Here are some things you can try if the Xbox app is not showing your installed games on Windows 10:
- Restart your PC and launch the Xbox app again. This will refresh the app and game library.
- Check if your games are installed in the default Xbox app folder (usually C:\Program Files\WindowsApps\Microsoft. #####). If not, you may have to add the non-default folder to the Xbox app settings.
- Open Windows Settings - Apps - Xbox. Click "Advanced Options" and make sure the folder your games are installed in is listed under "Game Installation Locations". Add it if missing.
- In the Xbox app, go to Settings - General - Show installed games from unknown sources. Toggle this ON if your games are from outside the Microsoft Store.
- Update or reset the Xbox app under Settings - Troubleshoot. This can clear any corrupted data.
- Check for Windows 10 updates and install any pending updates. Updates may include Xbox app fixes.
- Sign out of your Microsoft/Xbox account inside the Xbox app and sign back in to refresh your library.
- As a last resort, uninstall and reinstall the Xbox app from the Microsoft Store. Be sure to backup your game data first.
If the issue persists, contact Xbox Support for further assistance. Provide details on where your games are installed and when the issue started occurring.
ii. Here are some things you can try if the Xbox app is failing to install games on your Windows 10 PC:
- Check for any active downloads or installs and pause them. One stalled/frozen install can prevent others.
- Restart your PC and retry installing after a clean boot. This can clear any pending files or processes.
- Make sure you have enough free disk space for the game's installation size. The Xbox app needs sufficient storage.
- Disable any antivirus or firewall programs temporarily to eliminate potential interference with installation.
- Open Windows Security and check if your antivirus has quarantined any Xbox related files. Restore if improperly flagged.
- Reset the Microsoft Store cache by opening an admin PowerShell prompt and enter "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}"
- Update Windows and the Xbox app to the latest versions in case the issue is a bug that has since been patched.
- Change the WindowsApps folder permissions to grant your user account full control. The Xbox app needs access.
- As a last resort, uninstall and reinstall the Xbox app from the Microsoft Store if corrupted files are preventing installs.
If the problems persist, contact Microsoft Support and provide specifics on the error occurring and games affected. There may be deeper OS or hard drive issues preventing game installs.