Fix Your organization needs more information to keep your account secure
0Here's how to Fix Your organization needs more information to keep your account secure.
This message means that your Office 365 account requires you to provide additional security information, such as a phone number or an alternate email address, to verify your identity and protect your account from unauthorized access. This is usually enabled by your organization's administrator as part of the security defaults or multi-factor authentication (MFA) settings.
To fix this message, you can try the following steps:
- If you are an administrator, you can disable the security defaults by going to Azure Active Directory - Properties - Manage security defaults and setting Enable security defaults to No. However, this is not recommended as it will reduce the security level of your account and organization.
- Alternatively, you can set up self-service password reset (SSPR) for your account by going to Azure Active Directory - Password reset - Properties and selecting All or Selected for the users who can reset their passwords. This will allow you to reset your password without providing additional security information.
- If you are not an administrator, you can try logging in with a different user account that has already provided the additional security information or has SSPR enabled.
- You can also follow the instructions on the screen to provide the additional security information and complete the verification process. This will help you secure your account and prevent future prompts.
i. To get rid of the "More information required" message on Microsoft, you can try the following:
1. **Check your internet connection.** Make sure that you are connected to the internet and that your connection is stable.
2. **Clear your browser cache and cookies.** This can sometimes fix minor problems with your internet connection.
3. **Try using a different browser.** If you are using a popular browser, such as Chrome or Firefox, try using a different browser, such as Edge or Safari.
4. **Try logging in again.** Sometimes, a simple login can fix the problem.
5. **Contact Microsoft support.** If you have tried all of the above and you are still having problems, you can contact Microsoft support for help.
Here are some additional tips for getting rid of the "More information required" message on Microsoft:
* **Make sure that you are using the latest version of Microsoft software.** Microsoft regularly releases updates for its software, and these updates often include bug fixes that can prevent the "More information required" message from appearing.
* **Make sure that you are using the correct Microsoft account.** If you are using a Microsoft account that is not associated with the Microsoft product that you are trying to use, you may see the "More information required" message.
* **Make sure that you have enabled two-factor authentication for your Microsoft account.** Two-factor authentication can help to protect your account from unauthorized access, and it can also help to prevent the "More information required" message from appearing.