Google Cloud and Cisco - Contact Center AI demo
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Published on ● Video Link: https://www.youtube.com/watch?v=yjiolhFb4CI
Learn how Google Cloud has partnered with Cisco Contact Center to provide the right balance of technology and people, by improving customer service using AI-powered self-service on voice and digital channels, and intelligent assistance to agents.
https://cloud.google.com/solutions/contact-center
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Tags:
Contact Center
CCAI
AI
Artificial Intelligence
Dialogflow
chatbot
IVR
Agent Assist
customer service