Transforming the Contact Center with Artificial Intelligence: Google Cloud and Cisco

Transforming the Contact Center with Artificial Intelligence: Google Cloud and Cisco

Channel:
United States Google Cloud
Subscribers:
291,000
Published on ● Video Link: https://www.youtube.com/watch?v=nLLcT6k_j4o


Duration: 18:17
750 views
11

Hear industry experts from Cisco and Google Cloud discuss how they’re partnering together to transform the Contact Center through AI. You’ll hear how Contact Center AI helps deliver fast and intuitive self-service to customers, and provide agents the context, insights, and intelligence to deliver timely, accurate responses that improve customer satisfaction, loyalty, and lifetime value.

https://cloud.google.com/solutions/contact-center



Other Videos By Google Cloud


2021-01-27VM Manager -a suite of tools to manage operating systems for large virtual machine (VM) fleets
2021-01-273 recommendations on Containerizations for Enterprise
2021-01-25Google Cloud and Anaplan partner to bring performant, intelligent innovation to enterprise planning
2021-01-22From Telco to Telco-Tech
2021-01-20What Retailers can do to jumpstart their under-invested infrastructure
2021-01-14ROI of DevOps Transformation: How to quantify the impact of your modernization initiatives
2021-01-133 competitive advantages of a Bionic company
2021-01-07Choosing the RIGHT Cloud for your SAP journey
2021-01-05Schrödinger: Transforming drug discovery with high performance computing in the cloud
2020-12-23Google Cloud and Genesys - Contact Center AI for Government
2020-12-17Transforming the Contact Center with Artificial Intelligence: Google Cloud and Cisco
2020-12-173 industry insights to transform Media and Entertainment companies
2020-12-15Google Cloud and Cisco - Contact Center AI demo
2020-12-15Overview of the Google Cloud Public Datasets program
2020-12-15Driving innovation in the Public Sector
2020-12-153 benefits for Insurers in the Cloud
2020-12-10Google Data Center Podcast: Where the Internet Lives
2020-12-09What’s next in Security?
2020-12-08Cloud Smart: Uniting Business and IT
2020-12-08The Digital Evolution at Ulta Beauty powered by Google Cloud
2020-12-04Maximize the value of your SAP data with BigQuery and Looker


Tags:
Contact Center
CCAI
AI
Artificial Intelligence
Dialogflow
chatbot
IVR
Agent Assist
customer service