Google Cloud and Genesys Contact Center AI Demo - Fictional IT Shop

Channel:
United States Google Cloud
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208,000
Published on ● Video Link: https://www.youtube.com/watch?v=zWx_xShmDXU


Duration: 12:09
9,693 views
86

This video walks through a Contact Center AI demo for a fictional IT shop with Google Cloud and Genesys.

Learn more: https://cloud.google.com/solutions/contact-center



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Tags:
Contact Center AI
CCAI
Contact Center
Call Center
Genesys
Google Cloud
Dialogflow
Virtual Agent
Agent Assist
Insights
Pure Cloud
Genesys Cloud
Natural Language Understanding
Natural Language Processing
Demo