How Contact Center AI Works: Google Cloud and Cisco
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Published on ● Video Link: https://www.youtube.com/watch?v=4TvWPulus6k
Looking to improve the customer experience? By combining Cisco’s contact center technology with Google Cloud’s contact center AI NLU and Speech capabilities, businesses can reduce average handle times and help agents provide better customer service. Watch this video to learn how it works!
Learn more: https://cloud.google.com/solutions/contact-center
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Tags:
Contact Center
CCAI
AI
Artificial Intelligence
Dialogflow
chatbot
IVR
Agent Assist
customer service