How Contact Center AI Works: Google Cloud and Avaya

Channel:
United States Google Cloud
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209,000
Published on ● Video Link: https://www.youtube.com/watch?v=bDGStKtgDGs


Duration: 2:04
2,272 views
16

Today's consumers have high expectations. They want to be connected to someone who knows who they are, why they are contacting your business, and how to handle their needs - and they want it to happen quickly and efficiently. Google Cloud and Avaya offer a suite of conversational AI solutions to modernize your contact center. This video explains how Contact Center AI with Google Cloud and Avaya works!

https://cloud.google.com/solutions/contact-center



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Tags:
Contact Center AI
Avaya
Google Cloud
CCAI
Contact Center
Call Center
Virtual Agent
Agent Assist
Insights
Dialogflow
Natural Language Processing
Natural Language Understanding