How to Change Your Citizens Bank Account Password
1Changing or resetting your Citizens Bank account password through the mobile app is a secure process that ensures you can quickly regain access if you've forgotten your login credentials or simply want to update your password for security reasons. This video walks you through how to reset your password using the Citizens Bank Mobile Banking app.
Start by launching the Citizens Bank mobile app on your smartphone. Wait for the application to load completely. If you remember your login details, you can simply enter your User ID and password, then tap 'Log In' to access your account. However, if you've forgotten your password, tap the link labeled 'Forgot your User ID or Password?' on the login screen.
Once you select that option, the app will redirect you to the Citizens Bank password recovery portal. There, you'll need to choose what you forgot—either your User ID, your password, or both. In this case, select 'I forgot my password' and tap the 'Next' button.
You’ll then be prompted to identify your account. Select your account type (such as personal or business), and proceed by tapping 'Next.' On the next screen, enter the requested details to verify your identity. This usually includes your full Social Security Number (SSN) or Tax Identification Number (TIN), and your date of birth as it appears in your bank account records.
After entering this information correctly, the system will verify your identity. If the information matches your account, you’ll be given access to reset your password. Follow the prompts to create a new password, making sure it meets Citizens Bank’s security requirements.
Once the reset is complete, return to the login screen, enter your credentials, and sign in with your new password.
For more support, visit [https://www.citizensbank.com/](https://www.citizensbank.com/) or contact Citizens Bank customer service directly.
Timestamps:
0:00 Introduction
0:16 Open Citizens Bank app
0:30 Tap 'Forgot your User ID or Password?'
0:47 Select 'I forgot my password'
0:56 Choose account type
1:00 Enter SSN/TIN and date of birth
1:12 Verify and reset password
1:23 Conclusion
Hashtags:
\#CitizensBank #PasswordReset #MobileBanking #OnlineBanking #AccountHelp #BankingTips #HowTo #BankingSecurity
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