How to Customize the Chat Widget
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In this video, Tina explores the newly updated chat widget customization features. Viewers will learn how to change the design, style, and position of chat widgets to better align with their brand, allowing for enhanced professionalism and more efficient customer communication. Tina walks through various customization options, including connecting the widget to SMS and email, changing icons, themes, colors, and fonts, and setting custom greetings and legal messages. The tutorial also covers practical steps for embedding the chat widget on different website platforms.
00:00 Introduction to Customizing Chat Widgets
00:22 Creating a New Chat Widget
00:40 Customizing Widget Styles
01:08 Adjusting Widget Position
01:48 Changing Chat Icons and Images
02:20 Selecting Themes and Colors
03:09 Modifying Font and Text Options
03:31 Setting Up Custom Greetings
03:48 Configuring Widget Dimensions
04:01 Chat Window Settings
04:50 Additional Options and Branding
05:14 Messaging Acknowledgements and Language
05:55 Embedding the Chat Widget on Websites
06:19 Conclusion and Recommendations