How To Find Messages On Booking.com Hotels App
If you're trying to find messages on the Booking.com hotel app, it's a straightforward process. This video walks you through the necessary steps to access your messages as a hotel partner. Whether you're looking for guest inquiries, booking confirmations, or other important notifications, the messages section within the app is where all your communication with guests and Booking.com support will be stored.
To start, log in to your Booking.com hotel account. Make sure you're using the correct credentials for your hotel management profile. Once you're logged in, you'll be taken to the homepage. From here, look towards the top right-hand corner of your screen and click on the circular profile icon. This is where your notifications and messages are displayed. If there are any messages from guests or Booking.com, you will see them listed here.
If you don't see any messages, there are a few troubleshooting steps you can take. First, check if your app is up to date by visiting the App Store (iOS) or Google Play Store (Android) and searching for "Booking.com." If an update is available, install it, then restart the app and check again. Sometimes, outdated versions of the app may prevent messages from loading properly. Additionally, refreshing the app by closing and reopening it can help retrieve new messages.
This method ensures that you stay up to date with guest communications and booking inquiries. Keeping your app updated and regularly checking your messages can help maintain smooth communication with guests. If you still face issues, you may need to check your internet connection or log in from a web browser to verify if the messages appear there.
Timestamps:
0:00 Introduction
0:05 Logging into your Booking.com hotel account
0:20 Accessing messages through the profile icon
0:36 Checking for new messages and troubleshooting
1:00 Updating the app to resolve message issues
1:07 Conclusion
Hashtags:
#BookingCom #HotelManagement #BookingApp #GuestMessages #HotelBusiness #OnlineBooking
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