How to Fix Pokemon Home Account Error and Claim Shiny Zeraora for Pokemon Sword and Shield

How to Fix Pokemon Home Account Error and Claim Shiny Zeraora for Pokemon Sword and Shield

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Pokémon Sword and Shield
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Tutorial
Duration: 6:35
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This is a little bit of a tricky error that some people may experience when trying to redeem a shiny Zeraora in Pokemon Home from the recent promotion in Pokemon Sword and Shield. Please read below for the instructions to fix it.

How to Redeem Shiny Zeraora:
1. You must have a Pokemon Home account on your Nintendo Switch and on your Mobile Phone.
2. These accounts must match. The setup of Pokemon Home warns you about this but you may have accidentally logged in the wrong accounts. It's OK you can fix that in this video.
3. You must transfer a Pokemon from Pokemon Sword or Pokemon Shield to Pokemon Home. I am pretty sure you can still do this at the time the video has been published. Once you do that then you will get the gift of shiny Zeraora.
4. Redeem the gift in your "Mystery Gift" area of Pokemon Home on your Mobile Phone (not on the Switch as you might think) which is in the Pokemon Home menu which you will find underneath of your starter in the center menu. Just open that up and hit mystery gift and the bottom option is Gift Box and you will find shiny Zeraora in there. Watch the video I show all of this.

Ok as mentioned above in #2 you can have a mismatch of your Nintendo Account on Nintendo Switch and on your mobile device. If you try to fix this using the Options Menu and "Change Nintendo Account" button then you will just get the error which reads "This account has already been linked to a different Pokemon HOME." in bright red letters. You can't progress past this point until you follow the steps in this video. I'll lay the steps out below.

1. Uninstall Pokemon Home on your mobile device.
2. Reinstall Pokemon Home on your mobile device.
3. Link the correct account this time. It should be easy but if you're not sure what account there is a way to verify what account is on your Switch.
4. Open Pokemon Home on your Switch and go to settings. It should show a "Support Code" which will be the same code shown on screen during the process of linking Pokemon Home on your mobile device.

Ok hopefully that's all the info you need! If you don't like reading then please just watch the video because I go through all the steps in the video. You should have everything you need here if you can stand to listen to me for 6 minutes explaining it. Please feel free to ask any questions in the comments and I will do my best to answer them!

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Pokémon Sword and Shield Statistics For Jonno Plays

At present, Jonno Plays has 971,234 views spread across 211 videos for Pokémon Sword and Shield, with His channel uploaded over 21 days worth of Pokémon Sword and Shield videos. This is 7.49% of the total watchable video on Jonno Plays's YouTube channel.