How to Fix Roku Error Codes 012 & 013 | Troubleshooting Guide!
0How to Fix Roku Error Codes 012 & 013 | Troubleshooting Guide!
Roku Error Codes 012 and 013 typically indicate network connectivity issues, particularly problems with the Ethernet or Wi-Fi connection. Here’s how to troubleshoot and fix these errors:
Roku Error Codes 012 and 013 generally relate to network connection issues, specifically when there are problems with establishing a wired (Ethernet) connection to the Roku device. Here's what each error code typically indicates:
Error Code 012: Ethernet Connection Issue
Description: This error appears when your Roku device is unable to detect an active Ethernet connection.
Possible Causes:
The Ethernet cable may not be securely connected to either the Roku device or the router.
The Ethernet cable might be damaged or faulty.
The router port could be inactive or malfunctioning.
Error Code 013: Failed to Establish Ethernet Connection
Description: This error occurs when the Roku device detects the Ethernet cable but is unable to establish a stable network connection.
Possible Causes:
Network settings on the router may be misconfigured.
IP address conflicts or DHCP issues can cause this error.
The router’s firewall or security settings might be blocking the connection.
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Timestamps:
00:00 Intro
00:17 Method: 1
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