How To Fix Update KB5028254 Not Installing/Downloading On Windows 11
3How To Fix Update KB5028254 Not Installing/Downloading On Windows 11
To fix the issue with the KB5028254 update not installing or downloading on Windows 11, you can try the following steps:
Step 1: Check System Requirements
Before proceeding with any troubleshooting steps, make sure your system meets the minimum requirements for installing the update. Ensure that your computer has sufficient free disk space, compatible hardware, and the latest version of Windows 11 installed.
Step 2: Run Windows Update Troubleshooter
Windows has a built-in troubleshooter that can help identify and fix common issues related to Windows updates. Here's how to use it:
Press the Windows key + I to open the Settings app.
Click on "Update & Security" and then select "Troubleshoot" from the left-hand menu.
Under "Get up and running," click on "Windows Update" and then click on "Run the troubleshooter."
Follow the on-screen instructions and let the troubleshooter detect and resolve any problems it finds.
Step 3: Check Date and Time Settings
Incorrect date and time settings on your computer can sometimes interfere with Windows updates. Follow these steps to ensure your date and time settings are accurate:
Right-click on the date and time in the taskbar and select "Adjust date/time."
Toggle on the "Set time automatically" and "Set time zone automatically" options.
Restart your computer and try installing the update again.
Step 4: Restart Windows Update Service
Sometimes, restarting the Windows Update service can resolve update-related issues. Here's how you can do it:
Press the Windows key + R to open the Run dialog box.
Type "services.msc" and press Enter to open the Services window.
Scroll down and locate the "Windows Update" service.
Right-click on it and select "Restart" from the context menu.
After the service restarts, try installing the update again.
Step 5: Clear Windows Update Cache
Corrupted Windows Update cache files can cause issues with downloading or installing updates. Clearing the cache can often help resolve such problems. Follow these steps to clear the Windows Update cache:
1. Press the Windows key + R to open the Run dialog box.
2. Type "cmd" and press Ctrl + Shift + Enter to open an elevated Command Prompt.
3. In the Command Prompt window, type the following commands one by one, pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
4. Minimize the Command Prompt window but keep it open.
5. Open File Explorer and navigate to the following location:
C:\Windows\SoftwareDistribution
Note: If your Windows installation is on a different drive, replace "C:" with the appropriate drive letter.
6. Delete all the contents of the SoftwareDistribution folder.
7. Return to the Command Prompt window and type the following commands, pressing Enter after each:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
8. Close the Command Prompt window and try downloading and installing the update again.
Step 6: Temporarily Disable Antivirus/Firewall
Sometimes, antivirus or firewall software can interfere with the update process. To check if this is causing the issue, try temporarily disabling your antivirus and firewall software before attempting to install the update. Remember to re-enable them once the update is successfully installed.
Step 7: Perform a Clean Boot
Performing a clean boot helps eliminate software conflicts that might be interfering with the update installation. Here's how to do it:
Press the Windows key + R to open the Run dialog box.
Type "msconfig" and press Enter to open the System Configuration window.
In the General tab, select "Selective startup" and uncheck the box that says "Load startup items."
Go to the Services tab, check the box that says "Hide all Microsoft services," and click on "Disable all."
Go to the Startup tab and click on "Open Task Manager."
In the Task Manager, disable all the startup programs by right-clicking on each one and selecting "Disable."
Close the Task Manager and click on "OK" in the System Configuration window.
Step 8: Use the Windows Update Assistant
If all else fails, you can try using the Windows Update Assistant tool. This tool allows you to manually download and install updates. Here's how to use it:
Visit the official Microsoft website and search for "Windows Update Assistant."
Download the tool from the official Microsoft page.
Run the downloaded file and follow the on-screen instructions to install the Windows Update Assistant.
Once installed, launch the tool and it will automatically check for available updates.
If the KB5028254 update is listed, click on "Update Now" to begin the installation process.
By following these steps, you should be able to resolve the issue with the KB5028254 update not installing or downloading on Windows 11. If the problem persists, you may need to contact Microsoft Support for further assistance, as they can provide more specific guidance tailored to your situation.